This is how it works:

Place your order with us by phone. It's important that I speak with you for a few minutes concerning size, style, fit, etc. By prepaying the order you will have your hat within 3 - 6 weeks for a 7 day examination and trial period starting from the time you receive the hat. If there is anything that you don't like about the hat including just having a headache that day, we will give you a 100% refund including shipping.